Cancellation & Refund Policy
At SKDigital Solution, we strive to provide our clients with the highest level of service in digital marketing. We understand that circumstances may change, and you may need to cancel or request a refund for our services. This policy outlines the terms and conditions for cancellations and refunds.
Cancellation Policy
Service Cancellation by Client:
- Clients may request the cancellation of services at any time by contacting our support team at info@skdigital.co.in.
- Cancellation requests must be made in writing and should include your account details, the service you wish to cancel, and the reason for cancellation.
- Depending on the nature of the service, cancellations may be subject to a notice period as specified in the service agreement.
Service Cancellation by SKDigital Solution:
- SKDigital Solution reserves the right to cancel services at any time if there is a breach of the terms and conditions, non-payment of fees, or other valid reasons.
- In such cases, we will provide a written notice to the client along with the reason for cancellation.
Refund Policy
Eligibility for Refund:
- Refunds are only applicable to services that have not been fully delivered or completed.
- Refund requests must be made within 7 days of the service commencement date.
Non-Refundable Services:
- One-time setup fees, consultation fees, and any third-party costs incurred on behalf of the client are non-refundable.
- Services that have been fully delivered, including but not limited to completed digital marketing campaigns, SEO work, and social media management, are not eligible for a refund.
Partial Refunds:
- For ongoing services that are billed monthly, if a client requests a cancellation partway through a billing cycle, a prorated refund may be provided for the unused portion of the service, subject to management approval.
Refund Process:
- To request a refund, clients must contact our support team at info@skdigital.co.in with their account details and the reason for the refund request.
- Refunds will be processed within 14 business days of the approval of the refund request.
- Refunds will be issued using the original payment method unless otherwise agreed upon.
Contact Us
If you have any questions or need further assistance regarding our Cancellation & Refund Policy, please feel free to contact us:
- Email: info@skdigital.co.in
- Phone: +91 9867473634
- Address: 201, Kohinoor Corporate, Tata lane, Ram Nagar, Behind Kasturi Plaza, Dombivli East 421201, Maharashtra, India
Thank you for choosing SKDigital Solution for your digital marketing needs.